Main Sponsors: Oracle
Brett King Talks, the two-day conference organized by CXOToday.com – the leading Indian portal for business and IT decision-makers, in association with Oracle, delved into the enormous changes that are happening in the world of banking. It showcased the emerging dynamics of new generation banking such as mobile, branchless banks and how technology will impact the business of banking in the years to come. The event, held in Mumbai during January 15-17. 2016, brought together senior executives India’s leading banks as well as new generation banks and technology consultants in the BFSI sector.
Brett King spoke at length about how Mobile is going to be a game-changer, as most brick and mortar banking models will get replaced by digital versions. With rapidly increasing smartphone penetration in India, future banking models will be driven by the mobile, in order to achieve financial inclusion. Emerging trends like social networking are creating an impact on customer behaviour and banks will have to look for innovative ways to cash in on such opportunities. Banks have to find ways to effectively leverage customer data and build their business strategies around it, as Neo banks move towards an era of branchless banking that aims to reduce the ‘friction’ created by current complex processes.