We are going to have more changes in banking in the next ten years than we’ve had in the preceding hundreds of years.” – Brett King
Brett King spoke at length about how Mobile is going to be a game changer, as most brick and mortar banking models will get replaced by digital versions. With rapidly increasing smart phone penetration in India, future banking models will be driven by the mobile, in order to achieve financial inclusion. Emerging trends like social networking are creating impact on customer behavior and banks will have to look for innovative ways to cash in on such opportunities. Banks have to find ways to effectively leverage customer data and build their business strategies around it, as Neo banks move towards an era of branchless banking that aims to reduce the ‘friction’ created by current complex processes.
Check out what the banking evangelist Brett King has to say on technology disrupting the traditional ways of banking in India. Download the complete e-book here: http://www.cxotoday.com/brettkingtalks/
Brett King is a bestselling author, globally acclaimed speaker and expert on banking innovation. Founder of the world’s first direct mobile-only bank Movenbank, King was voted ‘Innovator of the Year’ for 2012 by American Banker. King has presented at conferences in more than 40 countries for organizations like Google, Forbes, Oracle, The Economist, SAS, SWIFT, Bloomberg, American Banker, ABA, IIR and World Council of Credit Unions. Brett King is a strategic advisor to the world’s leading financial institutions and regularly contributes expert articles and blogs on Huffington Post, Internet Evolution, FinExtra, besides his personal blog Banking4Tomorrow.com.